ID
ID
EN
EN

Privacy Policy

We care about your privacy

The Privacy Policy for JESTHAM E-Commerce is a document that details how JESTHAM collects, uses, stores, and protects users' personal data. This policy aims to protect the rights of users, maintain the confidentiality of personal information, and ensure transparency in data management. We are committed to complying with applicable data protection regulations and only using users' personal data for legitimate purposes that align with agreed-upon goals.


Here are the key points of the JESTHAM E-Commerce privacy policy:


Types of Data Collected:

  1. Personal Data: Includes information that can directly identify the user, such as Name, Address, Phone number, and Email address.
  2. Non-Personal Data: Includes information that cannot directly identify the user, such as IP address, geographical location, search history, and user activity on the JESTHAM E-Commerce website. 
  3. Transaction Data: Information related to user transactions, such as order details, shopping preferences, and payment methods used.

Purpose of Data Collection:

  1. Processing and Managing Orders: Data is used to process user orders, arrange deliveries, and ensure that orders are delivered on time and as requested. 
  2. Providing a Personalized Shopping Experience: Data is used to offer product recommendations that are relevant and tailored to users' preferences, creating a more customized shopping experience. 
  3. Sending Notifications Related to Transactions, Promotions, or Important Information: Data is used to send notifications about order status, special offers, promotions, and other relevant information.
  4.  Improving Services Through Data Analysis: Data is analyzed to understand purchasing patterns, improve product quality, and enhance overall customer service.

Data Storage and Security: 

  1. User data is stored on secure servers using advanced encryption technologies and firewall protections to prevent unauthorized access. 
  2. Only authorized parties have access to user data, and this access is limited to what is necessary for processing transactions or providing relevant services to users.
  3. JESTHAM implements strict data retention policies, storing user information only as long as necessary for legitimate transactional purposes or as required by applicable laws. Once no longer needed, data will be deleted or anonymized to protect user privacy.  

Sharing Data with Third Parties:

User data will only be shared with third parties that are relevant for supporting JESTHAM's operations, such as:

  1. Logistics Partners: To process shipments and ensure timely delivery of orders. 
  2. Payment Services: To securely and efficiently process payment transactions. We ensure that user data will not be sold or shared with third parties without the user's consent, except where required by law or regulation.

We ensure that user data will not be sold or shared with third parties without user consent, unless required by applicable laws or regulations.


User Rights over Personal Data:

Users have the right to manage their personal data stored on the JESTHAM platform, including:

  1. Accessing Personal Data: Users can access their personal information stored on the platform. 
  2. Correcting Incorrect or Incomplete Data: Users have the right to correct or update inaccurate or incomplete personal data. 
  3. Deleting Data: Users can request the deletion of their personal data, with certain exceptions related to legal obligations or legitimate operational needs. 
  4. Opting Out of Marketing Data Usage: Users can opt-out of the use of their data for marketing or promotional communications.

JESTHAM is committed to respecting these rights and ensuring that all requests are processed in accordance with applicable regulations.


Changes to the Privacy Policy:

JESTHAM reserves the right to update or amend this privacy policy as necessary to meet operational needs or regulatory changes.


Notification of Changes:

Any changes to the privacy policy will be communicated to users through the JESTHAM e-commerce website. Users are encouraged to periodically review the privacy policy to stay informed of the latest information regarding the management of their personal data.


Contact for Questions or Complaints:

JESTHAM provides communication channels for users with questions, complaints, or requests related to their personal data. You can contact us through:


  1. Phone: +6281375717370. 
  2. Office Address: Jl Yos Sudarso Komplek, Jl. Brayan One Stop Square No.8C, Pulo Brayan Kota, Medan City, North Sumatra 20116

With a clear privacy policy, JESTHAM E-Commerce can build user trust, protect their personal data, and ensure that all data management is done in compliance with applicable laws, including local data protection regulations. This policy also ensures transparency in the collection, use, and storage of personal data, while giving users full control over their information.